Privacy Policy — Laser247 Club

Welcome to Laser247 Club ("we", "our", "us"). Laser247 Club is India's No#1 online betting ID provider, operated by Laser247 Club Pvt. Ltd., registered in India. We are committed to protecting and respecting your privacy.

This Privacy Policy describes how we collect, use, store, share and protect the personal information you provide to us when you use our website, mobile application, or any of our services (collectively, the "Platform").

By accessing or using our Platform, you confirm that you have read, understood, and agree to the collection and use of your information as described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our Platform immediately.

We collect different types of information to provide and improve our services to you. The categories of information we collect include:

2.1 Personal Information You Provide

• Full name, date of birth and gender
• Email address and mobile phone number
• Residential address and state of domicile
• Government-issued ID details (PAN card, Aadhaar card, passport) for KYC verification
• Bank account details, UPI IDs and payment method information for deposits and withdrawals
• Username and account password (stored in encrypted form)
• Profile photograph (optional)

2.2 Information Collected Automatically

• IP address, device type, operating system and browser type
• Device identifiers (IMEI, advertising ID, device fingerprint)
• Pages visited, time spent on each page and click patterns
• Betting history, game activity logs and session duration
• Transaction records including deposit and withdrawal history
• Location data (city/region level, not precise GPS unless you permit it)

2.3 Information from Third Parties

• Identity verification data from KYC service providers
• Payment confirmation data from payment gateways (UPI, IMPS, net banking)
• Fraud prevention signals from third-party security services

We use the information we collect for the following purposes:

Purpose	Legal Basis
Creating and managing your betting account	Contract performance
Processing deposits and withdrawals	Contract performance
KYC identity verification and age verification	Legal obligation
Preventing fraud and money laundering (AML)	Legal obligation
Sending account notifications and transaction alerts	Contract performance
Customer support and query resolution	Legitimate interest
Responsible gaming monitoring and intervention	Legal obligation
Improving platform features and user experience	Legitimate interest
Sending promotional offers and bonuses (with consent)	Consent
Complying with legal and regulatory requirements	Legal obligation

Laser247 Club does not sell, rent or trade your personal information to third parties for their marketing purposes. We may share your information only in the following limited circumstances:

4.1 Service Providers

We share data with trusted third-party service providers who assist us in operating our platform, including KYC verification providers, payment processors, cloud hosting providers, analytics services and customer support tools. These providers are contractually obligated to protect your data and use it only for the specified purpose.

4.2 Legal and Regulatory Requirements

We may disclose your personal information to government authorities, law enforcement agencies or regulatory bodies if we are legally required to do so, or if we believe disclosure is necessary to protect the rights, safety or property of Laser247 Club, our users or the public.

4.3 Anti-Money Laundering (AML)

As part of our legal obligations, we may share transaction data and identity information with financial intelligence units and AML compliance authorities where required by applicable law.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.

Laser247 Club uses cookies and similar tracking technologies to enhance your experience on our Platform, analyse usage patterns, and provide personalised content.

Types of Cookies We Use

• →Essential Cookies: Required for the Platform to function correctly — including login sessions, security tokens and cart/bet slip management. Cannot be disabled.
• →Analytics Cookies: Help us understand how users interact with our Platform by tracking page views, session duration and navigation patterns (e.g. Google Analytics).
• →Functional Cookies: Remember your preferences such as language selection, odds format (decimal/fractional) and theme settings.
• →Marketing Cookies: Used to show you relevant promotions and betting offers based on your activity. You can opt out of these at any time.

You can control cookie preferences through your browser settings. However, disabling essential cookies may affect the functionality of the Platform. For detailed information, please see our Cookie Policy.

We take the security of your personal information extremely seriously and implement industry-leading measures to protect it from unauthorised access, disclosure, alteration or destruction.

• 256-Bit SSL Encryption: All data transmitted between your device and our servers is encrypted using bank-grade TLS/SSL encryption — the same standard used by major Indian banks.
• Encrypted Password Storage: Passwords are never stored in plain text — they are hashed using bcrypt with salt rounds before storage.
• Two-Factor Authentication (2FA): All withdrawals above ₹10,000 require OTP verification to your registered mobile number.
• Secure Data Centres: All data is stored on ISO 27001-certified cloud servers located in Singapore and Europe with 99.9% uptime guarantee.
• Regular Security Audits: We conduct regular penetration testing and vulnerability assessments. Our platform is audited by independent third-party security firms.
• Access Controls: Employee access to personal data is strictly limited on a need-to-know basis with full audit trails maintained.

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes and enforce our agreements.

Data Type	Retention Period
Account registration data	Duration of account + 5 years after closure
KYC documents (PAN, Aadhaar)	5 years after account closure (legal requirement)
Transaction and betting history	7 years (financial records legal requirement)
Customer support communications	3 years from last interaction
Marketing preferences and opt-in records	3 years from last consent
Security and fraud prevention logs	2 years from event
Website analytics data (anonymised)	26 months (Google Analytics default)

After the retention period expires, your data is securely deleted or anonymised. You may request deletion of your personal data earlier by contacting us, subject to our legal obligations to retain certain records.

You have the following rights with respect to your personal data held by Laser247 Club:

• →Right to Access: You can request a copy of all personal data we hold about you at any time.
• →Right to Rectification: You can request correction of inaccurate or incomplete personal information in your account.
• →Right to Erasure: You can request deletion of your personal data, subject to our legal retention obligations.
• →Right to Restrict Processing: You can request that we limit how we use your data in certain circumstances.
• →Right to Data Portability: You can request your data in a structured, machine-readable format for transfer to another service.
• →Right to Object: You can object to our processing of your data for direct marketing purposes at any time.
• →Right to Withdraw Consent: Where processing is based on consent, you can withdraw consent at any time without affecting previous processing.

Our Platform may contain links to third-party websites, payment gateways, or social media platforms. These external sites are not operated by Laser247 Club and we are not responsible for their privacy practices or content.

We strongly advise you to review the privacy policy of every third-party site you visit. Laser247 Club accepts no liability for the privacy practices of external websites linked to or from our Platform.

If you are a parent or guardian and believe your child under 18 has provided us with personal information, please contact us immediately at privacy@laser247club.com so we can take appropriate action.

Laser247 Club reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will notify you by:

• Posting a prominent notice on our website and app
• Sending an email or WhatsApp notification to your registered contact
• Updating the "Last Updated" date at the top of this policy

Your continued use of our Platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. We recommend reviewing this policy periodically.

If you have any questions, concerns or complaints about this Privacy Policy or our data handling practices, please contact us:

• →Data Protection Officer: privacy@laser247club.com
• →General Support: support@laser247club.com
• →WhatsApp: +91 98765 43210
• →Registered Address: Laser247 Club Pvt. Ltd., Level 12, Cyber Tower, Hitech City, Hyderabad – 500081, India

We are committed to resolving all privacy concerns promptly and transparently. All verified data requests will be processed within 30 days of receipt.